1. Acceptance of terms
This website, growthgriffins.com, is owned and operated by Registered legal name, trading as "Growth Griffins" ("Growth Griffins", "we", "us" or "our"), with its registered office at Registered address. For any question, write to contact@growthgriffins.com.
By accessing this website or engaging our services, you agree to these Terms and Conditions. Where a signed proposal, statement of work or service agreement ("Agreement") exists between you and us, the Agreement prevails over these terms to the extent of any conflict.
2. Services
Growth Griffins provides digital marketing and technology services, including website and landing page design and development, e-commerce stores, Google Business Profile management, performance marketing on Google and Meta, content and creative production, growth strategy, and AI chatbot and CRM solutions. The scope, deliverables, timelines and fees of each engagement are set out in the Agreement.
3. Free audit, growth call and preview
The free website audit, growth call, growth plan and website preview are provided free of charge and without obligation. The preview is a design concept for evaluation only and is not a finished deliverable. All rights in the preview remain with Growth Griffins until an Agreement is signed and paid for. If you do not proceed, you may not use the preview, and we will not use your name, logo or content.
4. Fees and payment
- Prices shown on this website are starting prices. Final fees are as stated in the Agreement.
- For website and development projects, 50% of the fee is payable in advance on signing the Agreement and the balance 50% on delivery.
- Monthly services are invoiced monthly in advance.
- Advertising budgets are paid by the client directly to the advertising platform (such as Google or Meta) and are not collected or held by us.
- Third-party costs, including domain names, hosting, themes, plugins, apps and stock media, are purchased in the client's name and paid by the client.
- All fees are exclusive of applicable taxes, which are charged as per law. GST registration details
- Work may be paused if payments are overdue.
5. Term and termination
Monthly services continue on a month-to-month basis. Either party may terminate them by giving 30 days' written notice, without penalty. Fees for the period already invoiced remain payable. On termination, we hand over all accounts, files and reports that belong to the client. Our Refund and Cancellation Policy applies to any payment made.
6. Intellectual property and ownership
- Domains, business profiles, advertising accounts, social media accounts and analytics accounts are created in the client's name, with Growth Griffins added as a manager or administrator.
- On receipt of full payment, ownership of the final website design, content and files created specifically for the client transfers to the client.
- Growth Griffins retains ownership of its pre-existing tools, code libraries, templates, frameworks and know-how, and grants the client a licence to use them as part of the delivered work.
- We may display completed work in our portfolio only with the client's written consent.
7. Client responsibilities
- Provide accurate and complete information about the business.
- Ensure that all content, images, logos and materials supplied to us are owned by the client or properly licensed.
- Provide feedback, approvals and account access within reasonable time. Delays on the client's side extend project timelines accordingly.
- Comply with the policies of the platforms on which the client's campaigns and profiles run.
8. No guarantee of results
Search rankings, enquiries, sales, return on ad spend and other business results depend on factors outside our control, including search engine and platform algorithms, competition and market conditions. While we apply our best skill and effort, we do not guarantee any specific result. Reports and projections are indicative only.
9. Third-party platforms
Services that rely on third-party platforms such as Google, Meta, WhatsApp, hosting providers or payment gateways are subject to those platforms' terms, policies and availability. We are not liable for any rejection, suspension, change or outage caused by a third-party platform, though we will assist the client in resolving it.
10. Confidentiality
Each party will keep confidential all non-public business information received from the other and use it only for the purposes of the engagement, except where disclosure is required by law.
11. Limitation of liability
To the maximum extent permitted by law, the total liability of Growth Griffins arising from any engagement is limited to the fees paid by the client for the affected service in the three (3) months preceding the event giving rise to the claim. We are not liable for any indirect, incidental or consequential loss, including loss of profit, revenue, data or goodwill.
12. Indemnity
The client agrees to indemnify Growth Griffins against claims arising from content or materials supplied by the client, or from the client's breach of these terms or of any applicable law.
13. Use of this website
The content, design, graphics and code of this website are the property of Growth Griffins and may not be copied, reproduced or used without our written permission. Information provided through the free audit or the AI assistant is general guidance and does not constitute a binding offer or advice.
14. Governing law and dispute resolution
These terms are governed by the laws of India. The parties will first attempt to resolve any dispute amicably. If it is not resolved within 30 days, it will be referred to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996, with the seat and venue at Gurugram, Haryana, conducted in English. Subject to this, the courts at Gurugram, Haryana have exclusive jurisdiction.
15. Changes to these terms
We may revise these terms at any time by posting the updated version on this page. Engagements already covered by a signed Agreement continue under that Agreement.
Highlighted text will be completed once the company is registered.